Generates failed delivery reports (NDRs)

Make decisions based on reports to inform your customers why their package could not be delivered.

Image of the platform showing two reports of failed deliveries from different carriers.

What is a Non-Delivery Report (NDR)?

An NDR report informs about a failed delivery. It acts as a crucial link between carriers and recipients, explaining the reason for the failure and the steps to take for a quick resolution of your shipments.

Illustration of a computer simulating a report

Benefits of an NDR report

Timely notification

Take action in timely manner to correct the situation of your shipments.

Identifying the reason

Identifies incorrect address, unavailable recipient or damaged products.

Resolution guidelines

The reports offer suggestions for solving the shipping problem.

Cost saving

Reduces operating costs by minimizing delivery attempts.

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